Communications Monitoring

Cresen Solutions offers an email monitoring system, which uses artificial intelligence and machine learning (AI/ML) to identify emails that may potentially violate company policy or regulations.

What is Communications Monitoring?

Cresen Solutions’ email monitoring, powered by MonitorMate, is a machine learning and AI-driven system that helps companies adhere to legal and organizational policies by scanning emails for potential violations.

Key Benefits


The machine learning algorithm is trained to identify a wide range of potential violations.


 It automates the email monitoring process, freeing up compliance teams to focus on other tasks.


 It can be scaled to meet the needs of organizations of all sizes.


It can be customized to meet the specific needs of each organization, including the ability to define custom keywords and phrases to be flagged.


Compliance Communications Monitoring

Step 1

All emails are processed for monitoring

Step 2

Emails passed through custom ML/AI & analyzed

Step 3


Questionable emails are flagged in MonitorMate

Step 4


Automated remediation process

How can communications monitoring improve compliance?

Identify and prevent data breaches

MonitorMate can be used to identify emails that contain sensitive data, such as customer information, financial data, or intellectual property. This can help to prevent data breaches from occurring in the first place.

Enforce compliance with company policies​

MonitorMate can be used to identify emails that violate company policies, such as policies on insider trading, harassment, or discrimination. This can help to ensure that employees are complying with company policies and that the company is meeting its regulatory obligations.

Investigate potential violations

MonitorMate can be used to investigate potential violations that have been reported to the compliance team. This can help to identify the source of the violation and to take appropriate disciplinary action.



Our communications monitoring is hosted on our MonitorMate platform.  To learn more about MonitorMate’s full capabilities, click the link below.