Lalitha, with over a decade in IT, excels in Global Risk Assessment and Monitoring & Auditing, achieving a 100% client satisfaction rate at MonitorMate. She’s academically distinguished, holding a Master’s in Computers & Information Sciences and certifications in Data Science and AI & Machine Learning from Harvard and other prestigious institutions. Proficient in databases, programming, ETL, and reporting tools like Power BI and Tableau, her continuous learning ethos drives innovation in IT solutions.
As EngageMate’s Associate Director of Delivery, Jacob has been integral to the team since its inception. During his tenure at Cresen, he has gained extensive knowledge of the HCP contracting lifecycle. Driven by client satisfaction, he excels in understanding client needs and defining requirements to facilitate a smooth transition to EngageMate. Jacob received his Master’s degree in Business Analytics and brings a blend of expertise and dedication to his role.
With 25+ of experience in the Life Science industry, Peter has served a diverse range of clients, from start-ups to top 10 companies. Specializing in assisting compliance teams to streamline processes, he has helped compliance teams find the right solution to fit their needs. His comprehensive knowledge across compliance, sales, and marketing domains makes him an invaluable resource for companies seeking to overcome regulatory hurdles.
Hassan brings nearly a decade of life sciences experience, combining compliance expertise with sales and marketing to deliver impactful, tailored solutions. Certified in Healthcare Compliance by Seton Hall Law, he’s worked with pharma, biotech, and medtech clients globally. At Cresen Solutions, he leads business development, helping teams navigate HCP engagement, transparency, and risk—bridging regulatory needs with strategic goals and measurable business outcomes.
Erin Vales is an experienced professional in data analytics and operations, with a strong background in mathematics and operations research. She has a proven track record of improving processes and driving business growth in healthcare, manufacturing, and consumer goods. She excels at translating complex data into practical insights and implementing advanced analytics, automation, and process optimization initiatives using data-driven solutions. Erin is eager to contribute to client’s growth and success through her expertise in business relations, compliance, and dedication to excellence.
Shalini is a result-oriented IT leader who leverages over 18 years of expertise to build and manage thriving technical infrastructures and teams. Her talent for strategy and analysis fuels new product development from concept to market dominance. She has a master’s degree in information technology from BIT-Mesra.
Aparna has 16+ years of experience in Software Testing in Health Care & Life Sciences, Banking, Insurance, and Retail Services. She has progressive experience in managing products/applications/projects focusing on quality assurance, delivery management, release management and process improvement. Aparna has profound experience in leading automation, performance and security teams across various methodologies like Waterfall, AGILE SCRUM and KANBAN.
