A multilingual, secure, and fully auditable case management platform designed for whistleblowing, internal investigations, and ethics reporting—at scale.
EthosLine is Cresen Solutions’ AI-enabled hotline & case management platform, purpose-built for whistleblowing, internal investigations, and ethics reporting across global organizations. Designed for highly regulated industries like life sciences, financial services, and manufacturing, it empowers employees to report concerns safely while giving compliance teams intelligent tools to act with speed, transparency, and fairness. By fostering a speak-up culture and ensuring consistent, timely case management, EthosLine strengthens trust and accountability across the organization. Its AI-assisted triage and classification capabilities further reduce manual effort, helping compliance teams focus on high-risk cases that demand immediate attention.
From multilingual hotlines and anonymous portals to configurable workflows, evidence management, and secure communications, EthosLine streamlines every step of the case management process. Real-time dashboards, SLA tracking, and audit trails provide visibility into program performance, while advanced automation and privacy controls help teams identify risks and address incidents proactively. AI-driven analytics surface hidden patterns and recurring issues, enabling organizations to spot emerging risks before they escalate. Fully aligned with global whistleblower protection laws, GDPR, and industry regulations, EthosLine equips organizations to manage compliance with confidence and create a safer, more ethical workplace.
Combine intelligent intake with advanced analytics to streamline investigations, uncover patterns, surface similar cases, tag root causes, and update dashboards for faster, smarter resolutions.
Protect confidentiality with robust access controls, enterprise-grade encryption, and complete audit trails—designed to meet global compliance standards.
Automate case routing and messaging to resolve cases faster, with dashboards to track trends and risks.
Maintain a single, defensible source of truth for all case-related information—intake reports, evidence, communications, and outcomes.
Captures and classifies reports using AI chatbot and NLP. Auto-logs case data with secure file uploads. Role-based access with full audit trail
Auto-assigns cases based on risk and user role. Launches tasks and links related cases, policies, and training
Recommends similar cases and ensures secure collaboration. Drafts summaries, tags root causes, and updates dashboards
