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Communications Monitoring

Cresen Solutions offers an email monitoring system, which uses artificial intelligence and machine learning (AI/ML) to identify emails that may potentially violate company policy or regulations.

What is Communications Monitoring?

Cresen Solutions’ email monitoring, powered by MonitorMate, is a machine learning and AI-driven system that helps companies adhere to legal and organizational policies by scanning emails for potential violations.

Key Benefits

Accuracy

The machine learning algorithm is trained to identify a wide range of potential violations.

Efficiency

 It automates the email monitoring process, freeing up compliance teams to focus on other tasks.

Scalability

 It can be scaled to meet the needs of organizations of all sizes.

Customization

It can be customized to meet the specific needs of each organization, including the ability to define custom keywords and phrases to be flagged.

HOW THE PROCESS WORKS

Compliance Communications Monitoring

Step 1

Processed
All emails are processed for monitoring

Step 2

Analyzed
Emails passed through custom ML/AI & analyzed

Step 3

Flagged

Questionable emails are flagged in MonitorMate

Step 4

Remediated

Automated remediation process

How can communications monitoring improve compliance?

Identify and prevent data breaches

MonitorMate can be used to identify emails that contain sensitive data, such as customer information, financial data, or intellectual property. This can help to prevent data breaches from occurring in the first place.

Enforce compliance with company policies​

MonitorMate can be used to identify emails that violate company policies, such as policies on insider trading, harassment, or discrimination. This can help to ensure that employees are complying with company policies and that the company is meeting its regulatory obligations.

Investigate potential violations

MonitorMate can be used to investigate potential violations that have been reported to the compliance team. This can help to identify the source of the violation and to take appropriate disciplinary action.

ROBUST PLATFORM

MonitorMate

Our communications monitoring is hosted on our MonitorMate platform.  To learn more about MonitorMate’s full capabilities, click the link below.  

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